Send in the Clowns

Feature

Saturday, January 01, 2005

No period was shakier for airports than the weeks following September 11th. At Baltimore’s BWI airport things got really out of control. Washington National was shut down, and lines stretched through the Baltimore’s terminal with hundreds of stressed out, anxious, re-routed passengers. So the Baltimore airport administrators tried an experiment: they literally sent in the clowns. Mariachi bands, jugglers, Flamenco dancers and a Groucho Marx impersonator roamed the terminals easing the passengers’ worries and even giving them advice. Produced by Gregory Warner.

Contributors:

Gregory Warner

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